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Questions to Ask Before Hiring a Roofing Contractor

Published 2026 · By Brandon Poland, Owner

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A roof is one of the largest investments you will make in your home, and the contractor you choose matters as much as the shingle you pick. The good news is that a few pointed questions quickly separate the professionals from the storm chasers and the unlicensed crews. Here are the questions worth asking before you sign anything in Ohio.

1. Are You Licensed, Bonded, and Insured in Ohio?

Ask for the license number and proof of insurance, and do not take a yes on faith. A licensed, insured contractor protects you if something goes wrong on your property. An unlicensed crew leaves you holding the risk. For reference, our Ohio license is HIC-L01421.

2. Do You Use Your Own Crews or Subcontractors?

Many companies sell the job and then hand it to whatever subcontractor is available that week. That is where quality gets lost. Ask whether the crew on your roof works for the company directly. We use our own in house licensed crews and never hand your home to unlicensed subcontractors.

3. Are You Certified by the Manufacturer?

Manufacturer certifications like Owens Corning Preferred and James Hardie mean the maker has vetted the contractor and will back enhanced system warranties on your project. Without certification, you are usually left with basic material only coverage.

4. What Does the Warranty Actually Cover?

There are two warranties on every roof: the manufacturer’s coverage on the product and the contractor’s warranty on the workmanship. Ask for both in writing, and ask how long the company has been around to stand behind that workmanship promise.

5. Will You Put the Full Scope in Writing Before Work Starts?

A real quote spells out the materials, the tear off, the flashing, the ventilation, and the cleanup, with a clear price. Vague, one line estimates leave room for surprise charges later. Get the details on paper first.

6. How Do You Handle Insurance Claims?

If the work involves storm damage, ask how the contractor documents damage and works with your adjuster. A contractor who photographs everything and meets the adjuster helps make sure nothing legitimate gets missed.

7. Can You Share Local References and Reviews?

A contractor who works in your area should have real, recent, local reviews and references. Ask for them, and check that the company actually operates in Central Ohio rather than following storms through town.

One More Thing: Trust the Process, Not the Pressure

Be wary of anyone demanding a signature on the spot or a large cash deposit before any work begins. A professional gives you time to decide and a clear paper trail. That is exactly how the process should feel.

A homeowner in Old Worthington off High Street asked us nearly this whole list before hiring, and it was exactly the right instinct. The good questions are what separate a real local contractor from a storm chaser.

Getting quotes for your roof? Professional Roofing Contractors is veteran owned, fully licensed, and Owens Corning Preferred, serving Columbus and Central Ohio. Call (614) 927-8335 for a straight answer to every one of these questions, or read our reviews.